Lumen issues a firm order commitment (FOC) when all open clarifications or rejects have been resolved.(You must contact your Lumen representative to determine remaining products and pricing.) If porting out all numbers that are part of a contractually bundled service.If the service address on the LSR does not match the service address of record.If the end user name does not match our customer of record.If all 14 required fields are not complete for simple ports.Lumen rejects LSRs for the following reasons: Rejects or clarifications to the LSR: Lumen rejects LSRs when they don't provide sufficient information to process our disconnect service order.Large changes or additions to the LSR may affect the original due date. Changes or cancellations: The NSP must submit a supplement LSR to Lumen a minimum of 24 hours before the scheduled cut over.It is only necessary to have the AGAUTH box populated with the LOA name. LOA: the LOA is not a required attachment to an LSR before Lumen will accept it.Lumen reviews requests for expedited port out intervals on an individual case basis with particular focus on preventing emergency services (such as 911, police, fire, ambulance, or medical facilities) from being out of service, but we do not guarantee that we can meet the shortened interval.Lumen honors port-out requests from any authorized carrier (including cellular carriers) where the carrier indicates that they have a letter of authorization (LOA) from the end-user customer.Lumen ports telephone numbers following all applicable regulatory rules and industry guidelines.Unified Communications and Collaboration (UC&C) Unified Communications and Collaboration (UC&C).
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